Availability & Substitution Policy

For same day deliveries see our "Same Day Range". The items shown on that page will be supplied by a tried and tested member of our relay service and so the images therefore are only representative of the overall style, colour and value. Specific flowers may also vary in some cases due to design interpretation and local availability.

To make the Substitution Policy on our NEXT DAY delivery service simple, our flower designers have two very important guidelines. a) Get your Flower Gift there on time. b) Make it Fresh, Make it Beautiful.

GET IT THERE ON TIME
Our florists may, on rare occasions run out of a particular flower or sundry item which might make up the complete floral design, in these cases they will substitute a similar flower or sundry item of equal or greater value. That's a Clare Florist promise.

MAKE IT FRESH, MAKE IT BEAUTIFUL
We engage only the most creative floral designers to be on our Clare Florist team. They will skilfully recreate the flower image design you have chosen based on their artistic interpretation, paying particular attention to the shape, size, colour and composition. Only the freshest flowers will be used and any substitutions will be made depending on similar alternative current stocks of a similar type or the seasonal availability of others.

For single variety designs only, the variety will take preference over the colour.