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Coronavirus (COVID-19) Information

Covid-19 Update - 19th April 2021

All of us here at Clare Florist are working hard to ensure you receive the best possible service and that you can trust us to deliver to your loved ones during these difficult times. We are operating in line with the latest UK Government advice and we are continuing to monitor this daily and amend our service where appropriate.

We are currently working with slightly restricted delivery dates and an earlier cut-off time for next day delivery. The next available delivery date will be displayed on the delivery date selector when you are placing your order. Once your order has been dispatched you'll receive delivery tracking information from us to keep you informed every step of the way.

We want to let you know that we here at Clare Florist prioritize the safety and well-being of our staff and our customers. We’ve taken steps to ensure that you can be confident in reaching out to your loved ones in these unprecedented times. 

  • We're working to ensure a smooth and safe service.

  • We are watching for any new regulations and policies set by the Government and we will inform and update our customers should this have any affect on our service.

  • The health and safety of our customers is our top priority and we are ensuring that our suppliers and delivery partners comply with the recommended health and safety measures.

Delivery Information Guidelines

Due to the health and safety guidance provided by the Government we are currently implementing these delivery measures: 

  • We’ve introducing contactless delivery - all of our bouquets will now be left in safe place instead of being handed over directly to the recipient. Couriers will ring the door bell and leave the package in front of the door or other secure place at the property.
  • The safe location will be shown on notification left by the courier. 

If you have any trouble locating the delivered flowers or if you have any general delivery questions, please contact our customer service team who will be happy to help you.

For further information about Covid 19 and keeping safe, please check these sites: NHS or COVID-19 mutual aid 

Our thoughts are with everyone impacted by the virus and we thank you for your support and understanding.

Any updates on delivery times and products will be added to this page, so please check back regularly.

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